Shipping Policy
Shipping Policy
Delivery Time:
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Inside Dhaka: 3 to 5 working days
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Outside Dhaka: 5 to 7 working days
Shipping Charges:
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Shipping charges will be calculated at checkout based on your delivery location and order weight.
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Any additional customs or import duties (if applicable) will be the responsibility of the customer.
Order Processing:
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Orders are processed within 1-2 working days.
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Orders placed on weekends or holidays will be processed on the next business day.
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Once your order is shipped, you will receive a tracking number via email or SMS.
Return & Refund Policy:
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Customers are responsible for return shipping costs.
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Shipping costs are non-refundable.
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If a refund is approved, the return shipping cost will be deducted from your refund amount.
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Items must be returned in their original condition within 7 days of receipt.
Damaged or Lost Shipments:
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If your package is lost in transit, please contact us immediately.
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If you receive a damaged item, please email us within 48 hours with photos of the damaged product and packaging.
For any further inquiries, feel free to contact our support team at support@gearnexus.xyz.
Gear Nexus
https://gearnexus.xyz